About Us » Management
Minuteman parking management
Christopher Fox
Founder & President
Minuteman Parking was founded in 1995 in Marina Del Rey, CA. A native Bostonian, Chris moved to Southern California in 1991 and immediately became immersed in valet parking services, starting as a valet for a small parking provider in Orange County. Chris has done it all, from cashier, to driveway leader, eventually overseeing operations for several properties.
Four years later an opportunity arose for Chris to start his own company, and put his own stamp on the highly competitive valet parking market in Southern California. From his original property, The Marriott at Marina Beach, Chris has grown MPC into a national parking company with over 30 locations and 600 associates.
MPC's success in the parking industry starts with its' team, Chris's policies of promoting from within have made MPC into an innovative industry leader where ideas for providing the very best service possible are shared freely. Chris and his team have also created a 10 point code of conduct, their Commitments to Excellence, which every MPC employee, from Management to Staff must know and adhere to. These service principles were created by Chris through workshops and seminars with his MPC family, empowering his staff to provide superior service by making each employee responsible and accountable for his or her actions.
Chris lives in the South Bay area of Los Angeles with his wife and three children.
Craig Owens
Vice President, Operations
Craig has over 20 years of management experience in the service industry focused on customer service, training and development, and safety. After graduating from Arizona State University with a degree in Management and Human Resources, Craig moved home to Orange County and began his career in valet parking. A colleague of Mr. Fox's, together they oversaw day-to-day operations for an OC parking provider. Eventually leaving the parking world, Craig worked in the restaurant industry, becoming an awarding winning chef along the way.
As MPC grew, Chris realized that his former associate would be an enormous asset in providing the quality service MPC strove for and their collaboration was renewed. Craig personally oversees the openings of each new property serviced by MPC in addition to the day-to-day operations for locations management.
The implementation of MPC's Commitments to Excellence has become Craig's daily mission, routinely quizzing Associates and Management alike.
Wilson Tang
VP of Finance
Wilson joined Minuteman Parking as Controller in the summer of 2006. He is responsible for all accounting, payroll and timekeeping, and claims administration functions. His focus is to drive best practices and streamline reporting within those areas. Wilson has over 20 years of experience in the finance and accounting field and graduated with a degree in Business Administration with an Accounting option from California State University, Los Angeles.
Gary Barnett
Regional Manager
Beginning in 1996 as a valet supervisor, Gary's duties increased with the growth of MPC. After several years as an account manager, Gary was promoted to Regional Manager for MPC's Southern California properties. Gary's first-hand experience and knowledge have allowed his responsibilities to branch out into Quality Assurance and in-house service standards training, as well as new account coordination and private party/special event planning.
Gary lives in Palm Desert, CA with his wife and daughter.
Kari Archie
Human Resources Generalist
Kari joined the MPC family in the summer of 2007 and is responsible for full cycle recruiting, employee relations, Workers Compensation and many other key Human Resources related issues. Her focus is to maintain Human Resources as a support system and instill values within management that creates a workplace environment that is conducive to employee satisfaction and retention.
Kari graduated from Loyola Marymount University with a degree in Business Administration with Human Resources Management as her focus.
Haydee Garzon
Human Resources Generalist
Haydee joined the MPC family in the fall of 2007 while earning a degree in Business Administration with an emphasis in Human Resources, from California State University, Los Angeles. She manages the day to day operation of HR policies and procedures. She is responsible for recruiting, employee communication, employee relations, Workers Compensation and many other fundamental Human Resources related issues. Her focus is to support the company's strategic goals and to assure that all aspects of Human Resources needs are being met at each location, as well as the ongoing development and growth of the HR Department.
Treavor Bramwell
Training and Safety Manager
Treavor joined the MPC family in January of 2005 working as an Account Manager at three different properties before moving into a corporate role. He is responsible for developing training methods to ensure compliance with OSHA laws and regulations.
Treavor is the driving force behind MPC's Candidate Development Program and Driveway Ambassador Training Program using the basic tenets of our Commitments to Excellence. Working closely with Human Resources on Worker's Compensation claims in an effort to provide a safe work environment and our claims administrator to ensure our customers vehicle safety needs are consistently being met at our properties.
Treavor graduated from California State University, Long Beach.
Alicia Narducci
Senior Accountant
Alicia joined the MPC family as senior accountant in the spring of 2010. In addition to creating front line support to the operating entities, she facilitates the accounting closing process. An Enrolled Agent since 2007, Alicia has over four years of experience in accounting.
Alicia holds a Bachelor of Science degree in Business Administration, with emphasis in Accounting, from California State University, Long Beach.
Cindy E. Lopez
Claims Administrator
Cindy has worked in the Insurance Industry for many years specializing in claims processing and customer relations. She applies MPC's philosophy of Excellence in Service Bookends as a continuum to each claim she facilitates and processes. Working closely with our corporate executives and client partners, Cindy evaluates claims or customer concerns in an ongoing effort to reduce future occurrences and maximize customer satisfaction.
Stephanie Bixeman
Marketing and Business Development Manager
Stephanie began her career with Minuteman Parking Company prior to earning a degree in Business Administration, with a concentration in Marketing, from Loyola Marymount University in Los Angeles. Stephanie has a strong background in Sales and her focus at Minuteman is to further the growth and development of the company. She is responsible for managing all marketing efforts as well as coordinating Special Events.
Ron Machon
Business Development Team
Ron joined the MPC family in 2004 as a Valet attendant and quickly moved up the ranks to supervisor. As a supervisor Ron quickly adapted the skills needed to provide superior hospitality and to solve the daily opportunities that arise at parking locations. Ron is currently in a dual operational/business development role, where he will use expertise in operations and logistics to drive our acquisition of new accounts, marketing campaigns and client relations.
Ron graduated from California State University Long Beach.
Raquel Espinoza
Payroll and Accounting Specialist
Raquel is responsible for maintaining payroll related systems to ensure timely and accurate payment to approximately 600 employees companywide. In addition to payroll responsibilities, she assists with accounts payable/receivable related matters.
The Minuteman Difference
We Will Drive Greater Profits
We understand the need to keep your parking costs both transparent and predictable. Our onsite management, internal cost controls and daily audits help us offer you greater profits.
We Deliver Unparalleled Guest Relations
Our strict standards of recruitment, training and management guarantee we provide our customers and their guests with unparalleled levels of customer service.
We Will Improve Traffic Flow
We provide detailed reviews of your current traffic flows and layout, and will work with you to improve the ability of your guests to access your facility.
We Focus on Safety
Guest and property safety is paramount to our quality service. Our low risk, fully insured services complemented by rigorously trained and supervised staff of skilled drivers consistently earn accolades from our customers.
