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Archive for January, 2009

Nancy Anui Exemplifies Minuteman’s Commitments to Excellence at Loma Linda Medical Center

Tuesday, January 27th, 2009 by Gary Barnett
Nancy Anui at Loma Linda Medical Center

Nancy Anui at Loma Linda Medical Center

I wanted to share with everyone the story of one associate who on a daily basis exemplifies the “Commitments of Excellence” which are the cornerstone of great service. Nancy Anui has been working for Minuteman Parking Company for the past seven years. She started working at Riverside Community Hospital as a Greeter and worked up to a valet position at that location before moving on with us to Loma Linda Medical Center.

Before coming to work for Minuteman Nancy lost her disabled son and she has said she felt that her purpose in life was over with his passing.  Then Nancy felt the call to volunteer at hospitals so she could bring joy to people who were sick.  Nancy started at Riverside Community Hospital as a volunteer, around the same time Minuteman picked up the contract for parking services at the hospital.  Nancy met our manager at the location, Rafael Lopez who was looking for help and she was immediately hired. After a period of time our contract expired at the hospital and Nancy transferred with us to the Loma Linda East Campus Medical Center as a valet and shuttle driver.   Nancy loved moving over to LLECMC and the staff at the facility absolutely adores Nancy.  Nancy has been at Loma Linda with us now for four years.
Nancy tells me that she thought God was steering her towards people with Special needs. Her daily duties include helping transport patients to the area lab, rehabilitation medical offices, x-ray and MRI facilities on the East Campus at Loma Linda.

Michael Jackson head of operations on the east campus has said that when people see Minuteman Parking they know they are at the East Campus and we are the friendly touch point that the Medical Center needed in regards to their guest and patient services.  Nancy is a key person in increasing the Medical Center’s patient flow and therefore the patient and visitor satisfaction.  Nancy continues to represent Minuteman and provide the special customer care that people have come to expect when they visit the Medical Center. Nancy has been called the Parking Lot Angel by the Medical Center staff and management team and is a shining example of someone who goes above and beyond and is committed to the spirit of providing outstanding  healing service to everyone she come in to contact with.

I ask you today, how can we all be as committed to helping others and providing great service like Nancy?  Thank you Nancy, you are an inspirational asset to us all and we truly appreciate all that you do!

Wheaties and Minuteman Parking

Thursday, January 22nd, 2009 by Tom Humbarger
So what’s with the all of the Wheaties boxes in the Minuteman Parking offices?
Some of Minutemans Extensive Collection of Wheaties Boxes

Some of Minuteman's Extensive Collection of Wheaties Boxes

If you get a chance to visit the offices of Minuteman Parking, you cannot miss the extensive collection of Wheaties boxes.  According to the history of Wheaties on Wikipedia, Wheaties was created in 1922 as a result of an accident by a clinician at the Washburn Crosby Company in Minneapolis, Minnesota.  Washburn Crosby later became the General Mills company.  In 1934, Wheaties began a practice of putting pictures of athletes on their boxes as a way to go along with their “Breakfast of Champions” slogan.  Since then, hundreds of athletes and teams have been featured on Wheaties boxes.

In this short interview, Minuteman Parking President Chris Fox explains why he collects Wheaties boxes.

Q - How many Wheaties boxes are in your collection?

A - Over 300.

Q - Do you have any favorites?

A - I like all of the ones depicting a Boston sports Championship.  The Celtics and Larry Bird boxes were the first ones that I ever bought.

Q - When did you start collecting Wheaties boxes?

A - I got my first Wheaties box in the mid 1980’s and I really started to get a lot of new ones when people began to sell them on EBay.

Q - How does the Wheaties message about the “Breakfast of Champions” resonate with Minuteman Parking?

A - Wheaties is one of those old American brands that are synonymous with success.  The only people or teams that they put on the box are Champions (they also usually only sell them in the geographical area of the winner on the box).  You don’t get on a Wheaties box if you come in second place.  Here at Minuteman Parking we know that there is no room for second place.  The guy who comes in second does not get the contract or keep the customer.

I ask you, how do you get to be a champion?  My answer would be through commitments; commitments to excellence, to others, to self and to your own integrity.  To have a successful career or relationship, one must make and keep commitments.

Would how you live your life qualify you for a Wheaties Box?  If not, now is the time to change.

Thank you Chris for sharing your passion and insights - and if you’re visiting Minuteman Parking anytime soon, don’t forget to bring your bowl, spoon and milk!

And for the more curious, here are some more Wheaties links to check out: