We understand hospitality

New Minuteman District Management!

August 6th, 2014 by Erin Bounds

We’ve had a lot of exciting management changes at Minuteman in the past couple of months!  Please give a warm welcome to our two new District Managers– Nathan Sposato (pictured left), who is brand new to the Minuteman family, and Wes Gibeau (pictured right), who has been with us since 2005!

Nate’s parking background began while attending San Diego State University. Nate has experience managing commercial locations, but his specialty lies in high-volume hotel operations! He will be overseeing our Los Angeles Hospitality Division. With our steadily growing client-base, his expertise is a valued addition to the company.

Wes has had quite the journey to his new position with Minuteman. He started nearly ten years ago, and was moved up to a management position within his first year! He has managed locations all throughout our Orange County region. One of his most memorable moments with Minuteman is taking 3rd place in NPA’s 2012 “National Valet Olympics” in Florida with a team who had never competed before. His points of interest lie in client, customer and coworker relations. It takes a specialized person to fully comprehend working efficiently and appropriately in the hospital environment, and we are so thankful to have Wes taking command as a part of our Healthcare Division.

Congratulations to both gentlemen and welcome to the Minuteman District Management team!!

Above and Beyond the Call of Duty!

July 29th, 2014 by Erin Bounds

Here at Minuteman Parking, our employees are consistently going above and beyond the call of duty! They are trained to recognize and anticipate customer needs and do all they can to provide an excellent experience for all who they encounter.

Yesterday, an article was posted on the website ‘Customers That Stick’ by Adam Toporek, a Customer Service Strategist that stayed at the Courtyard Seattle Downtown/Pioneer Square by Marriott. His experience with the staff exceeded his expectations, so much so that he blogged about it! Here is what he had to say about Lam Ngyuen, the Account Manger at the Courtyard Seattle Pioneer Square.

“I received a truly Hero-Class experience after I had already checked out. Lam of the bellhop staff truly made an effort to go above and beyond!

The front desk had called a cab to take me to the airport. I waited outside, but the cab never arrived. After a few minutes, Lam (name hopefully spelled correctly!) walked down the street  to hail a cab for me in rush hour. Of course, this is par for the course in the city, but Lam didn’t just sit in front of the bellhop stand and wave at any cab that happened by. He went out to the intersection to catch the cross traffic and maximize the chances of getting a cab quicker.

Lam sat on that corner for well over 5 minutes before he got a cab for me, and once he hailed the cab, he didn’t even come back to the bell stand for a tip. Noticing that more hotel guests had filed in behind me since he left the stand, he stayed out on the corner and focused on hailing another cab. (I took his tip to him on the corner — he earned it!)”

Outstanding work, Lam! We’re so proud to have you as a part of the Minuteman family!!

Expanding Operations in Seattle!

July 23rd, 2014 by Erin Bounds

Our new airport shuttles are ready for take-off!

Minuteman is proud to announce that we’ve started airport shuttle operations in Seattle this month! The shuttle runs continuously to and from the Seattle-Tacoma International Airport on a daily basis. Passengers can leave their car (and their worries!) with us and enjoy fast, friendly service to and from SeaTac Airport.

Simply log onto minuteparkandgo.com to reserve your parking spot today and hitch a ride with us on your way to the airport. Happy Traveling!!!

Welcoming Southern California Hospital at Culver City!

July 16th, 2014 by Erin Bounds

Minuteman Parking Company is sending a warm welcome to our newest hospital account, Southern California Hospital at Culver City! Over the last 80 years, SCH has aimed for top-notch care in Culver City and West Los Angeles. This 420 bed-facility full of compassionate employees seeks only the highest standards of excellence in service for their patients. The inpatient/outpatient services, 24 hour emergency room, and judicious use of resources makes this hospital a leading provider for clinical care in the community.

Minuteman will provide the newly appointed service on campus Monday through Friday. We are excited to partner with Southern California Hospital at Culver City and add this account to our growing list of clients in So Cal. Welcome to the Minuteman family!!

AHMC Anaheim Regional Medical Center Joins team Minuteman!

July 9th, 2014 by Erin Bounds

Anaheim Regional Medical Center

Minuteman started operations this month with one of Orange County’s finest medical facilities, AHMC Anaheim Regional Medical Center. Located at 1111 W. La Palma in Anaheim, CA, the hospital offers 223 beds, 1,200 employees, and more than 600 doctors working around the clock to ensure that every aspect of patient care is being met.

Anaheim Regional Medical Center believes in the effectiveness of teamwork, and Minuteman Parking Company is proud to join the AHMC team in order to enhance the superior hospitality that patients and visitors will receive. Valet services will be provided Monday through Friday. Welcome to the Minuteman family!

Welcoming Jenna Hermans to the Office

June 30th, 2014 by Erin Bounds

Minuteman is pleased to announce the newest addition to the Corporate Office- Jenna Hermans! Jenna has accepted a position with Minuteman Parking as our Human Resources Manager. She will be working diligently with our HR team to recruit the best candidates for our growing company.

Jenna has been in the world of HR for over 10 years. She started as an assistant and office manager in student services while attending University of California, Davis. She has a background in organizational management, working for companies like KB Homes and Juicy Couture. While at Juicy, she started her graduate education at Antioch University and received her Master’s degree in Organizational Management.

In her spare time she trains and races in triathlons, takes care of her 3 children and is currently working with her fiance to plan their January wedding! Welcome to the Minuteman team, Jenna!

Warming up to Summer at LA Live!

May 29th, 2014 by Erin Bounds

Minuteman would like to send a very warm welcome to our newest hotel property, the Courtyard/Residence Inn Los Angeles L.A. Live! This 23-story hotel offers 388 total rooms split between the two brands. One of the most attractive features of this new hotel is the giant LED screen out front. The 3,700 sq ft screen is the largest full-motion media facade in Los Angeles!

Minuteman Parking is proud to partner with this beautiful new hotel. Our valet attendants will be working 24-hours a day to ensure that guests leave wishing that they didn’t have to!  The Courtyard/Residence Inn LA Live adds to our growing list of clients in Los Angeles. Welcome to the Minuteman family!

New Services in the Inland Empire!

May 1st, 2014 by Erin Bounds
Community Hospital of San Bernandino

Minuteman would like to welcome Community Hospital of San Bernardino to our growing list of hospital clients in the West! Minuteman is now providing complimentary valet parking services Monday through Friday at this premier facility.

This full-service, family centered, non-profit hospital has been operating since 1910, and offers 343 beds, acute inpatient and outpatient care, obstetrics, pediatrics, home health, behavioral health services, emergency and neurological care for children and adults. The addition of free valet service will be a valuable addition to the already outstanding health services provided at this community hospital. Welcome to the Minuteman family!

Minuteman Starts off Spring with a New Hotel!

April 14th, 2014 by Erin Bounds

Minuteman welcomes our latest hotel property in Portland-the Residence Inn by Marriott! April 11th marked the opening date for the newest hotel in Portland’s beautifully-blooming Pearl District. Located at 1150 NW 9th Ave in Portland, the six-story, 233 room hotel provides plenty of room for its guests. Finding a spot for a meeting should be easy with the hotel’s 4,100 sq. feet of conference space!

Minuteman Parking is excited to be providing the extended-stay Residence Inn’s 24-hr valet service to ensure a most pleasant greeting upon arrival, and send-off for departure. No need to worry about your car as there are plenty of galleries, eateries, and cultural institutions within walking distance. We are proud to add this hotel to our growing list of clients in the Portland area. Welcome to the Minuteman family!

Dine, Sip, Stay!

April 1st, 2014 by Erin Bounds

We are excited to welcome our newest account in the Bay-The Battery!

The Battery is an exclusive members-only club that has some of the finest cocktails and cuisine that the city has to offer. Members can enjoy access to tons of activities including dinners, tastings, live music performances, and cultural talks to name a few.

Minuteman will provide valet services during business hours 7 days per week. This property is latest on our growing list of clients in the Bay area. Welcome to the Minuteman family!