Our Newest Customer - Little Company of Mary

I am pleased to announce that we will start providing parking services at Providence Little Company of Mary Medical Facility in Torrance on June 29th.

Little Company of Mary Medical Facility is part of the Providence Health and Services system, and they have more than 4000 employees, physicians and volunteers who have been serving our South Bay community for over 40 years.

Minuteman Parking is excited to bring a new look-and-feel to patient and visitor arrival at Little Company of Mary and will be implementing changes in the parking area to improve patient flow and overall satisfaction.  We will staff two valet stations - at the main entrance and at the outpatient services entrance - from Monday through Friday.  In addition, we will provide an on-campus golf cart shuttle during peak times and upon request.  Our contract with Little Company will also add about 15 new associates to the Minuteman Parking family.

Craig Owens, Ron Machon and Dawn Harper are leading the implementation team and our South Bay management team will oversee day-to-day management of the operations.

Little Company of Mary is the latest addition to the family of medical facilities served by Minuteman Parking.   In addition to Children’s Hospital of Orange County (CHOC) which we added in April, we also provide parking services at Hoag Hospital, St. Josephs and Newport Lido Medical Center in Orange County, the Loma Linda Medical Center in Loma Linda and St. Bernadine Medical Center in San Bernadino.

In the October newsletter for St. Bernardine Medical Center in San Bernardino, Minuteman Parking is highlighted as having a positive impact on patient satisfaction.

Here is what Kimberlee Prokopij, patient satisfaction coordinator, said about Minuteman Parking’s valet parking service:

“By the amount and tone of patient feedback we’ve received so far, the free valet parking seems to be having a very positive impact.”

The hospital began offering free valet parking service though Minuteman Parking in June, and more than 90 visitors use the service each day.  The free valet parking proves how important it is to provide patients and visitors with a great first impression even before they enter the building.

Minuteman Parking at St. Bernardine

St. Bernardine is a 463-bed non-profit acute care hospital that is part of the Catholic Healthcare West (CHW) system.